Rawfume Perfume Bangladesh Easy Refund Policy

At Rawfume, customer satisfaction is our top priority. We believe that shopping for perfumes should be a joyful and worry-free experience. That is why we created the Rawfume Perfume Bangladesh Easy Refund Policy—a clear, fair, and customer-friendly policy that ensures you can shop with complete confidence.

We understand that sometimes purchases don’t go as planned. Whether you receive the wrong product, change your mind, or face an unexpected issue, Rawfume is here to make the return and refund process smooth, simple, and transparent.

1. Our Commitment to You

The Rawfume Perfume Bangladesh Easy Refund Policy is designed to give customers peace of mind. We want you to know that:

Every purchase is protected.
You can request refunds or returns without unnecessary delays.
Transparency is guaranteed—no hidden conditions or tricks.

We believe perfumes are personal, and your satisfaction matters as much as the artistry behind our fragrances.

2. Eligibility for Refunds and Returns

To ensure fairness for all our customers, certain conditions apply:

Wrong Item Delivered – If you receive a perfume different from what you ordered, we will arrange an exchange or issue a refund immediately.
Damaged or Defective Product – In the rare event that a perfume is delivered damaged, broken, or leaking, you are eligible for a full refund or replacement.
Unopened and Unused Products – Returns are accepted within 7 days of delivery if the product is unused, unopened, and in its original packaging.
Expired Products – Rawfume never sells expired perfumes. If such a mistake ever occurs, we will replace the product at no extra charge.

⚠️ Note: Due to hygiene and quality control, opened or partially used perfumes are not eligible for return unless defective or damaged upon arrival.

3. Timeframe for Refunds

Under the Rawfume Perfume Bangladesh Easy Refund Policy, refunds are processed promptly:

Refund requests are reviewed within 48 hours of submission.
Approved refunds are issued within 7–10 business days.
Refunds are made via the original payment method (Bkash, Nagad, card, or cash on delivery adjustments).

4. Exchange Options

Sometimes customers prefer an exchange instead of a refund. Rawfume offers flexible options:

Exchange for another perfume of the same value.
Upgrade to a higher-priced perfume by paying the difference.
Exchange for a custom perfume or signature perfume creation.

This makes our Rawfume Perfume Bangladesh Easy Refund Policy even more customer-friendly, giving you multiple choices.

5. How to Request a Refund or Return

We’ve made the process simple:

Contact our support team via email, phone, or website contact form.
Provide your order number and reason for the refund/return.
Our team will guide you through packaging and pickup/delivery steps.
Once the product is verified, we will process your refund or exchange.

Our customer care team ensures a hassle-free process with constant updates.

6. Exceptions to the Policy

To maintain fairness and product quality, certain situations are not covered under the Rawfume Perfume Bangladesh Easy Refund Policy:

Products returned after 7 days without prior notice.
Opened or partially used perfumes (unless defective).
Products without original packaging.
Clearance sale or promotional discount items (non-refundable unless damaged).

7. Why Choose Rawfume’s Refund Policy?

Unlike many perfume sellers, Rawfume goes beyond the basics:

Transparency: No hidden rules, everything is clear.
Customer-First Approach: Your satisfaction matters most.
Flexibility: Choose refund, replacement, or exchange.
Trust: Backed by hundreds of happy customers across Bangladesh.

This is why Rawfume is trusted as one of the best clone perfume brands in BD, offering not just affordable luxury perfumes but also reliable after-sales support.

8. Building Trust Through Transparency

Our perfumes are inspired by global luxury scents, but our commitment to service is inspired by customer trust. By offering the Rawfume Perfume Bangladesh Easy Refund Policy, we ensure that every perfume purchase comes with a safety net.

Shopping online in Bangladesh can sometimes feel risky—but with Rawfume, you can shop confidently knowing that your money and satisfaction are protected.

9. Customer Responsibilities

To make the refund and return process smooth, we ask customers to:

Provide accurate delivery details during checkout.
Inspect products immediately upon delivery.
Retain original packaging for at least 7 days.
Report any issues as soon as possible.

By working together, we can maintain efficiency and fairness for all fragrance lovers.

10. Future Improvements

Rawfume is continuously improving its policies. As we grow, we aim to make refunds and returns even faster and more convenient by:

Introducing automated refund tracking.
Partnering with more courier services for quick exchanges.
Offering instant credit for future purchases.

The Rawfume Perfume Bangladesh Easy Refund Policy is designed to evolve with customer needs, ensuring the highest satisfaction at every stage.

11. Contact Information

If you need assistance with refunds or returns, please contact us:

📍 Rawfume Perfume Bangladesh
📞 Phone: +8801604768693
📧 Email: theart@rawfume.com
🌐 Website: www.rawfume.com

Our customer support is always ready to help you navigate the refund process with ease.